What you’re most likely seeing is a pending authorization. Don’t worry, the payment will not go through and that charge will fall off of your statement! Depending on the issuing bank, you will no longer see that transaction reflected on your statement in 1-3 business days. If the authorization remains on your statement for a longer period feel free to email WePay by visiting www.WePay.com, scroll to the bottom and select 'Support' on the left-hand side and selecting "Submit A Request' at the top of the page & WePay will work with you and your bank to reverse the authorization.
Articles in this section
- What is this "WPY*" on my billing statement?
- What Is WePay?
- What are pending payments?
- What does "pending" mean?
- How long will it take for my payments to clear?
- Why did my payment fail?
- Why was my payment declined?
- My payment was declined, but I have a charge on my card!
- Why can't I refund an authorized payment?
- Contact WePay
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