Refunds can be issued via the Dashboard of Stripe and are processed immediately. Once issued, a refund cannot be cancelled.
You can issue more than one refund against a charge, but you cannot refund a total greater than the charge amount.
- Find the charge to be refunded in the payments overview page
- Click the ••• icon to the right of the charge. From the resulting menu, select Refund charge.
- By default, you will issue a full refund. For a partial refund, enter a different amount to be refunded.
- Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.
- Click Refund.
Alternatively, you can go to the Dashboard page for the specific charge, and click Refund there. (again, you’ll be given the choice of a full or partial refund and prompted to pick a reason).